Shipping policy

 

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for full details.


Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that processing times may be slightly extended during peak seasons or promotional periods.


Shipping Time

Estimated delivery times vary depending on your location:

  • Domestic Shipping: 3–7 business days

  • International Shipping: 7–15 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or unforeseen circumstances beyond our control.


Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions, which will be clearly stated on our website.


Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear in the carrier’s system.


Customs, Duties & Taxes

For international orders, customers are responsible for any customs fees, import duties, or local taxes required by their country. These charges are not included in our product prices or shipping fees.


Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately before your order is dispatched.


Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.